Smile Direct Club Shutdown: 3 Need To Know Tips for Dental Patients

In a shocking development in the dental industry, Smile Direct Club abruptly ceased operations 3 months after filing bankruptcy leaving countless customers in limbo. Dr. Catrise Austin, celebrity dentist and former Key Opinion Leader for Smile Direct Club shares valuable consumer tips in the aftermath.

Smile Direct Club was founded in 2014, marking the beginning of its venture into the orthodontic industry. The company rapidly gained recognition for its unique approach to teeth straightening and disrupted traditional orthodontic business models with its remote and technology-driven solutions. 

Driven by their discreet appearance and comfortable wear, clear aligners have become a sought-after choice for individuals seeking a more flexible and aesthetically pleasing alternative to traditional braces.

In a startling twist within the dental industry, Smile Direct Club abruptly closed its doors on Friday December 8th, 2023 three months post-bankruptcy filing. 

This abrupt closure has left a multitude of current customers in a state of uncertainty with their clear aligner treatment. Dr. Catrise Austin, a celebrity dentist and former Key Opinion Leader for Smile Direct Club, offers essential tips for consumers grappling with the aftermath.

Here Are 3 Tips For Current Smile Direct Club Customers:

At-Home Maintenance: To prevent relapse and minor tooth shifting for current Smile Direct Club users, Dr. Austin recommends that customers continue wearing their current aligner or ask their dentist for a temporary retainer to prevent shifting and the teeth relapsing completely to the original position. She also recommends practicing good oral hygiene at home. This includes adhering to daily oral care routines like brushing and flossing, and being cautious of habits that may affect dental alignment.

Know Your Rights: Customers facing treatment disruptions or payment concerns post-Smile Direct Club closure should explore their legal rights. Dr. Catrise Austin emphasizes the importance of understanding one's entitlements and suggests seeking legal advice if necessary.

Exploring Smile Direct Club Alternatives: Consumers who are facing uncertainty about options for a straighter smile post Smile Direct Club, Dr. Austin outlines various options such as using another clear aligner brand, switching to traditional braces, or to consider cosmetic options like veneers in her new book “Porcelain Veneers vs Clear Aligners”. This free downloadable book offers comprehensive insights and oral care tips for achieving and maintaining a straighter, whiter, and confident smile.

For more information about solutions for a new smile, visit

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